Privacy notice
We respect your privacy. This notice explains how Wenviro Atelier handles information you share when you request a tour or contact support.
What information we collect
- Contact details: name, email, and phone number (when provided).
- Request details: preferred date, group size, and the message you send.
- Optional preferences: accessibility notes or lodging requests you choose to include.
How we use it
- Booking and confirmation: to respond to your request and share next steps.
- Customer support: to answer questions and coordinate practical details.
- Operational updates: to help resolve scheduling changes when needed.
Sharing and safeguards
- We share only what’s reasonably necessary to coordinate the experience you requested.
- We use safeguards designed to protect information from unauthorized access or disclosure.
- We keep information only as long as needed for booking, support, and recordkeeping purposes.
Your choices
- You can request updates or ask us questions about your information.
- If you no longer want email notifications about your request, tell us and we’ll adjust accordingly.
- If you share accessibility notes, we use them to plan appropriately for your needs.
Need help? Visit Support and tell us what you’d like to change or ask.